These Terms and Conditions govern your access to and use of the Comps-Online website (“Site”). Please read them carefully.
By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, together with our
Privacy Policy which govern our relationship with you in relation to this Site.
If you do not agree to these Terms and Conditions, you must not access or use this Site or any services provided through it.
For the purposes of these Terms and Conditions:
- “Comps-Online”, “we”, “us”, “our” means Comps Online Pty Ltd.
- “Site” means the Comps-Online website and all related services.
- “Organiser” means any individual, business, association, or management body responsible for organising and operating a competition or event.
- “User” means any person who accesses the Site for the purpose of registration, purchasing goods or services, or otherwise using the Site.
- “User Content” means any information, documents, images, videos, audio files, or other material uploaded by Users to the Site.
Comps-Online reserves the right to review, amend, or update these Terms and Conditions at any time.
Any amended Terms will be published on the Site and will take effect immediately upon publication. Continued use of the Site after any changes have been published constitutes acceptance of those changes.
Users must complete registrations using a single browser window.
Using multiple browser windows may result in incorrect or duplicate registrations.
Successful registrations will generate a confirmation invoice sent by email.
If you do not receive a confirmation email, receive an error message, or experience an interruption during payment, it is your responsibility to contact Comps-Online to confirm whether your registration has been successfully completed.
Comps-Online will not be liable for any loss arising where:
(a) you assumed your registration was successful when no confirmation invoice was generated; or
(b) you assumed your registration was unsuccessful due to failure to receive a confirmation email.
Users may upload User Content where permitted by the Site.
By uploading User Content, you:
- grant Comps-Online permission to use, process, store, and display such content as reasonably necessary to provide the services;
- warrant that you own or have all necessary rights to upload such content;
- warrant that such content does not infringe the intellectual property, privacy, or other rights of any third party; and
- warrant that such content complies with all applicable laws.
Comps-Online reserves the right, at its sole discretion, to remove any User Content at any time, with or without notice.
Users retain ownership of their User Content.
An Online Booking Fee applies to each invoice generated through the Site.
This fee is collected by the Organiser and payable to Comps-Online within seven (7) days of receipt of the Comps-Online invoice.
The Online Booking Fee covers administration, development, maintenance, support, and ongoing improvements to the platform and is non-refundable.
If an Organiser fails to remit fees collected on behalf of Comps-Online, Comps-Online reserves the right to engage debt recovery services, and the Organiser shall be responsible for all associated costs.
An Organiser may apply additional administration fees relating to the operation of their competitions.
Any enquiries regarding such fees must be directed to the relevant Organiser.
Comps-Online accepts no responsibility for Organiser-imposed fees.
Where an Organiser operates their own registration system or uses a competitor’s platform in conjunction with Comps-Online, the Organiser agrees to pay the following minimum fees per event:
- Group Events — $100 per event
- Solo Events — $400 per event
These minimum fees help cover the ongoing operation, maintenance, development, and support of the Comps-Online platform.
By using the Site, the Organiser acknowledges and agrees to these minimum fees.
Comps-Online provides an online registration platform only and is not responsible for the manner in which an Organiser manages, conducts, modifies, postpones, or cancels any competition or event.
Any disputes relating to competitions, registrations, scheduling, refunds, exchanges, prizes, rules, or event management must be resolved directly with the Organiser.
Comps-Online accepts no liability in relation to such matters.
Users and Organisers must not:
- Use the Site for any unlawful, fraudulent, or improper purpose;
- Upload, transmit, or distribute any malicious code, viruses, harmful material, or other content that may interfere with the operation or security of the Site;
- Interfere with, disrupt, or compromise the operation, security, or functionality of the Site or related systems;
- Attempt to gain unauthorised access to any accounts, systems, networks, or data connected with the Site;
- Use the Site in a manner that may damage, disable, overburden, or impair the Site or related services; or
- Use the Site in a manner that may harm the reputation, business, operations, or interests of Comps-Online.
Unless otherwise required by law under the Australian Consumer Law:
- All Comps-Online fees and charges are non-refundable except where required by law.
- Registrations are non-refundable once submitted, except where required by law or otherwise approved by the relevant Organiser.
- If an event is cancelled, postponed, or modified, any refunds or compensation policies in relation to the event are the responsibility of the Organiser, except to the extent required by law.
By registering through the Site, Users acknowledge that they are subject to the Organiser’s rules, policies, and cancellation conditions.
Comps-Online is not liable for any delay or failure to perform its obligations under these Terms where such delay or failure results from events beyond its reasonable control, including natural disasters, power failures, internet outages, cyber incidents, industrial disputes, government actions, or third-party service interruptions.
Organisers are solely responsible for the collection, storage, handling, use, and disclosure of personal information obtained through their competitions.
Organisers must comply with applicable privacy laws, including the Privacy Act 1988 (Cth), and must not use personal information for purposes unrelated to their competition.
Comps-Online accepts no liability for any misuse or unauthorised disclosure of personal information by an Organiser.
All software, content, graphics, text, design, databases, and other material contained on this Site remain the property of Comps-Online and are protected under Australian copyright and intellectual property laws.
Organisers may use Site materials solely for the purpose of managing their competitions unless otherwise authorised in writing by Comps-Online.
While Comps-Online endeavours to ensure that the Site is accurate, secure, and available, we make no guarantee that:
- The Site will be error-free;
- The Site will always be available;
- The Site will be secure or free from viruses or harmful components; or
- The Site will meet your specific requirements.
The Site is provided on an “as is” and “as available” basis, and your use of the Site is entirely at your own risk.
The Site may contain content, advertisements, or links provided by Organisers or third parties.
Comps-Online has no control over such external websites or content and accepts no responsibility for any loss, damage, or claim arising from their use.
To the maximum extent permitted by law, each Organiser agrees to indemnify and hold harmless Comps-Online, its related entities, directors, officers, employees, contractors, and representatives from and against any claims, demands, actions, losses, damages, liabilities, costs, and expenses, including reasonable legal costs, arising out of or in connection with:
- The Organiser’s competition, event, or use of the Site and services;
- Any act, omission, negligence, misconduct, or unlawful conduct of the Organiser or its employees, contractors, agents, or representatives;
- Any breach of these Terms and Conditions by the Organiser;
- Any infringement or alleged infringement of the rights of a third party by the Organiser;
- Any claim, dispute, injury, loss, damage, or expense arising from the administration, operation, cancellation, postponement, or conduct of the Organiser’s competition or event.
Comps-Online is unable to monitor the conduct of an Organiser outside the Site. However, if Comps-Online becomes aware of any breach of these Terms and Conditions or any conduct that Comps-Online reasonably considers harmful to the Site, services, operations, users, reputation, or business interests of Comps-Online, Comps-Online reserves the right, at its sole discretion, to suspend or terminate the Organiser’s account.
Without limiting the above, Comps-Online may suspend or terminate an Organiser’s account if:
- The Organiser fails to pay any fees, charges, or other amounts owing to Comps-Online within the required payment period; or
- The Organiser, or any of its partners, associates, employees, contractors, related entities, or representatives:
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(a) develops, owns, operates, or actively promotes a directly competing online competition or event registration system; or
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(b) directly or indirectly solicits, approaches, encourages, induces, or attempts to persuade any customer or user of Comps-Online to use a competing online competition or event registration system.
The Organiser acknowledges and agrees that Comps-Online will not be liable to the Organiser or any third party for any suspension, restriction, or termination of access to the Site or services, except to the extent liability cannot be excluded under applicable law.
In the event of suspension or termination, Comps-Online will have no obligation to refund any fees or other amounts previously paid, except where required by law.
To the maximum extent permitted by law, Comps-Online and its related entities, directors, officers, employees, contractors, and representatives exclude all liability for any indirect, special, incidental, or consequential loss, including loss of profits, revenue, business opportunity, goodwill, reputation, or data, arising out of or in connection with:
- The use of, or inability to use, the Site or services;
- Any interruption, suspension, or termination of access to the Site or services;
- Reliance on any content or services provided; or
- Any errors or issues in the registration or payment process.
To the maximum extent permitted by law, Comps-Online’s aggregate liability to the Organiser for all claims arising out of or in connection with these Terms and Conditions, the Site, or services is limited to the total fees paid by the Organiser to Comps-Online during the twelve (12) months preceding the event giving rise to the claim.
These limitations apply even if Comps-Online has been advised of the possibility of such loss or damage.
Nothing in these Terms excludes, restricts, or modifies any rights or remedies that cannot be excluded under the Australian Consumer Law or any other applicable law.
Nothing in these Terms and Conditions excludes, restricts, or modifies any rights or remedies that cannot be excluded, restricted, or modified under the Australian Consumer Law or any other applicable law.
To the maximum extent permitted by law, where Comps-Online is liable for a breach of a non-excludable guarantee relating to services supplied under these Terms and Conditions, Comps-Online’s liability is limited, at its option, to:
- (a) supplying the services again; or
- (b) paying the cost of having the services supplied again.
To the maximum extent permitted by law:
- The Indemnity provisions in these Terms operate independently of and are not limited by, any other provision of these Terms, including the Limitation of Liability clause;
- The Limitation of Liability clause applies separately to any liability of Comps-Online and does not limit or reduce the Organiser’s obligations under the Indemnity clause;
- Any suspension or termination of an Organiser’s account under these Terms does not give rise to any liability on the part of Comps-Online, except to the extent that such liability cannot be excluded under applicable law;
- The Registration Process provisions operate in addition to, and do not limit, the Limitation of Liability clause or any other provision of these Terms;
- Where there is any inconsistency between clauses, these Terms are to be interpreted so as to give maximum effect to each clause to the fullest extent permitted by law, subject always to non-excludable rights under the Australian Consumer Law; and
- A party is not entitled to recover more than once in respect of the same loss or damage arising out of the same event, act, or circumstance.